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| Why Outsource Maintenance? | |||||||||||||||||||||||||||||||||||||||||||||
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| Advantage Outsourced Maintenance: | |||||||||||||||||||||||||||||||||||||||||||||
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| Why use our Web Site Maintenance Service? | |||||||||||||||||||||||||||||||||||||||||||||
| Pal InfoCom Technologies has been setup by industry experienced professional with around 18 years of projects management experience, bring a mature project management leadership to your project. A business standing of since early 2005 with several positive client testimonials. We have been servicing various US and UK clients over last more than 60 man years experience in managing the project so bring along a standing and stability in the business community. We have ambitious growth targets for future. A wide team of Java / PHP / .Net / OFBIZ / testing skilled resources. Process driven organization: We adhere to ISO-9000:2000 quality processes, leading to long term value to client. Online tools for project progress tracking and bug reporting/tracking. Global development facility based in India leading to cost advantage. | |||||||||||||||||||||||||||||||||||||||||||||
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Special
Offer
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PalInfocom Technologies now celebrating its 4th anniversary with a special offer to its esteemed clients. Hurry Up! There is no setup fee till Oct 15th. | |||||||||||||||||||||||||||||||||||||||||||||
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| Communication: | |||||||||||||||||||||||||||||||||||||||||||||
| The lead developer assigned on your project will be available to you on email and Skype. | |||||||||||||||||||||||||||||||||||||||||||||
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Turnaround time:
Currently the team is available from 9am to 6:30pm IST (GMT +5.5) - It is planned to have team availability for extended hrs by October'09. | |||||||||||||||||||||||||||||||||||||||||||||
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Turnaround time: Every ticket submitted to us will be replied back within 4-6 working hrs. Unused hours: If there are any un-used hours, these will not be rolled over to next cycle, since we would have a dedicated resource assigned on the project and costs us. Payment terms: - Paid in advance on the start of billing cycle. - Any other charges, if any, will be to client's account - These charges will be deducted automatically from your account on start of every billing cycle Security of the client data: We do take care of client data and keep that confidential. Keeping this point in mind we don't collect client's credit card detail on our server. We have paypal integrated to keep client's confidential personal information secure with paypal only, not with us. Cancellation: - The fee charged will be refundable to the extent of unused hours, net of any other charges if any. - The Setup fee will, however, be non-refundable. - Also, if the monthly fee is not received in any month, the agreement will be suspended till the outstanding payments are cleared up. Contract signing process: Should you have any query, please contact at sales@PalInfoCom.net If you would like to call up us, please let us know a scheduled time and our representative would be available at the given time on our US or India phone line. If you want to proceed with us please Sign Up the contract and we will send you the SLA/contract agreement copy. Our Process We follow a simple but effective methodology which will provide optimum result within short period of time: | |||||||||||||||||||||||||||||||||||||||||||||
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PHP
