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Application maintenance services
Why Outsource Maintenance?
  • My daily routine of keeping company system operational occupies me so much that I am unable to initiate new technology projects.
  • IT is not our core competency and my company does not allow me hire resources.
  • My IT budget approvals meet with resistance from senior management due to high operational cost.
  • I need to initiate and implement new tools for my company without affecting my normal IT operations.
  • I need to keep overall cost of running operations under control so may prefer to outsource a part of my IT I need someone who can fill in gap of skills in my staff.
Advantage Outsourced Maintenance:
  • Have a web expert at your fingertips whenever you need one no need to train your staff.
  • Fast Turnaround. Most requests completed the same day.
  • Cost-Effective. Fresh websites make more money.
  • Detail oriented. You already have enough to think about.
Why use our Web Site Maintenance Service?
Pal InfoCom Technologies has been setup by industry experienced professional with around 18 years of projects management experience, bring a mature project management leadership to your project. A business standing of since early 2005 with several positive client testimonials. We have been servicing various US and UK clients over last more than 60 man years experience in managing the project so bring along a standing and stability in the business community. We have ambitious growth targets for future. A wide team of Java / PHP / .Net / OFBIZ / testing skilled resources. Process driven organization: We adhere to ISO-9000:2000 quality processes, leading to long term value to client. Online tools for project progress tracking and bug reporting/tracking. Global development facility based in India leading to cost advantage.

Plan

Silver plan

Gold plan

Diamond

Platinum

Hrs/pm

10

25

50

100

"Fee Structure (USD)"

php PHP

100

250

500

950

dotNet .Net

120

300

550

1100

java Java

130

313

600

1150

One time Setup fee (**)

50

50

35

25

* Setup process includes setting up databases and application at our local end as well as understanding the application processes.

** This fee can be waived off by reducing number of hours availability in the first month by 15 hrs.

*** The fee applicable is per site only.

Special Offer
PalInfocom Technologies now celebrating its 4th anniversary with a special offer to its esteemed clients.
Hurry Up! There is no setup fee till Oct 15th.
Subscribe Now!
Communication:
The lead developer assigned on your project will be available to you on email and Skype.
Turnaround time:
Currently the team is available from 9am to 6:30pm IST (GMT +5.5) - It is planned to have team availability for extended hrs by October'09.
Turnaround time:
Every ticket submitted to us will be replied back within 4-6 working hrs. Unused hours: If there are any un-used hours, these will not be rolled over to next cycle, since we would have a dedicated resource assigned on the project and costs us. Payment terms: - Paid in advance on the start of billing cycle. - Any other charges, if any, will be to client's account - These charges will be deducted automatically from your account on start of every billing cycle

Security of the client data:
We do take care of client data and keep that confidential. Keeping this point in mind we don't collect client's credit card detail on our server. We have paypal integrated to keep client's confidential personal information secure with paypal only, not with us.

Cancellation:
- The fee charged will be refundable to the extent of unused hours, net of any other charges if any. - The Setup fee will, however, be non-refundable. - Also, if the monthly fee is not received in any month, the agreement will be suspended till the outstanding payments are cleared up.

Contract signing process:
Should you have any query, please contact at sales@PalInfoCom.net
If you would like to call up us, please let us know a scheduled time and our representative would be available at the given time on our US or India phone line. If you want to proceed with us please Sign Up the contract and we will send you the SLA/contract agreement copy.

Our Process
We follow a simple but effective methodology which will provide optimum result within short period of time: